You must register as a TSUCHIYA KABAN member to earn points. The following outlines how members can earn points on the official website and the timing of point issuance:

• Shopping on the official website: When checking out on the official website, points will be earned based on the final payment amount (excluding shipping fees), with 3 points earned for every 1 USD spent. Points will be issued the day after the order is fulfilled.
• Membership Upgrade Gift: This will be issued after confirming there are no canceled orders following the upgrade.
• Birthday Gift: Based on the birthday you entered in "Personal Information," the birthday gift points will be issued on the first day of your birthday month.

More details

Your rewards are displayed in your membership, which you can find in your TSUCHIYA KABAN account. Please make sure you're subscribed to our email notifications, so you don't miss some of the time-sensitive rewards. You can check and update your communication preferences in your TSUCHIYA KABAN account.

Important Notes:

※ Newsletter subscription required to receive shopping credits.
※ If you are not logged into your member account when shopping on the TSUCHIYA KABAN official website, points will not be issued, nor can they be issued retroactively. Please ensure you are logged in.
※ Please make sure to enter your birthday information before your birthday. If the birthday information is not filled out, the birthday gift points will not be issued, and they cannot be issued retroactively. Please pay special attention to this.

The points earned by TSUCHIYA KABAN official website members are valid for 365 days from the date of acquisition. Any points exceeding this validity period will become invalid.

As TSUCHIYA KABAN membership accounts accumulate points individually, we regret to inform you that it's not possible to merge points from different accounts.

No. TSUCHIYA KABAN operates separate point systems for different platforms:

• Points earned on the English official website can only be used on that website.
• Points cannot be combined between different language versions of the official website.
• Points from physical stores and the online system are separate and cannot be combined.
• The membership system is only available on overseas websites and Taiwan physical stores.
• Purchase amounts and points cannot be combined between online and physical store systems.

Members cannot redeem points for cash under any circumstances.

Step 1: Click this link, enter the email address you used to register on the "Forgot Password" page, then click "Submit."
Step 2: Check your email for a message with the subject "Member Password Reset Notification" and click "Reset Password"
Step 3: Follow the steps to complete setting up your new password.

Of course. To opt out of our Rewards program, please follow the steps below.

Step 1: Click on this link to apply for membership withdrawal.
Step 2: Fill out the form according to the instructions and submit it to complete the account cancellation and withdrawal process.

※Once the account is canceled, it cannot be undone or recovered, and you will no longer be able to use or view accumulated points, various coupons, purchase records, and other data.

View our full terms and conditions here.