E-Gift Card Terms and Conditions

Last Updated: 2023 November 1

1 Introduction
1.1 Tsuchiya Kaban Co., Ltd. (hereinafter referred to as the "Company") establishes these E-Gift Card Terms and Conditions (hereinafter referred to as the "Terms") governing the use of the Tsuchiya Kaban E-Gift Card (hereinafter referred to as the "Gift Card") issued by the Company.

2 Acceptance of Terms
2.1 By purchasing, receiving, or using the Gift Card, the customer (hereinafter referred to as "Customer") agrees to be bound by these Terms. Matters not provided for in these Terms shall be governed by the Company's general terms of serviceuse.

3 Gift Card Value and Usage
3.1 The maximum face value of a Gift Card is $500. There is no limit on the amount of use per transaction. It is permissible to use multiple Gift Cards for a single payment, or to use a Gift Card in conjunction with another discount code.

4 Scope of Availability
4.1 Gift Cards may only be used for the purchase of products provided by the Company on Tsuchiya Kaban Global - English - (https://tsuchiya-kaban.com/, hereinafter referred to as the "Website").

5 Expiration Date
5.1 The Gift Card shall be valid for a period of 2 years from the date of issuance. The expiration date can be confirmed from the image included in the Gift Card delivery email.
5.2 After the expiration date, any unused balance remaining on the Gift Card will automatically be forfeited.

6 Balance Inquiry
6.1 The unused balance of the Gift Card can be confirmed by entering the Gift Card code in the coupon code input field on the checkout screen of the Website.

7 Usage Procedure
7.1 When making a payment using a Gift Card, the Customer must enter the Gift Card code on the payment selection screen of the checkout page. The payment amount will first be deducted from the Gift Card balance. Any unused balance after payment will remain on the Gift Card.
7.2 If the payment amount exceeds the Gift Card balance, the difference must be paid using another payment method approved by the Company.

8 Refunds and Returns
8.1 Refunds and returns of Gift Cards due to Customer convenience are not permitted. This exclusion does not apply if the Company discontinues the operation of Gift Cards.

9 Risk of Loss and Limitation of Liability
9.1 The risk of loss and title for Gift Cards pass to the Customer upon electronic transmission of the Gift Card by the Company to the Customer.
9.2 The Company is not responsible for the loss of the Gift Card, theft of the Gift Card code, or use of the Gift Card not authorized by the Customer.
9.3 If the Company discontinues the operation of Gift Cards, the Company will provide prior notice to the Customer. The unused balance remaining on the Gift Card at the time of discontinuation will be refunded to the Customer who purchased the Gift Card.
9.4 The Company reserves the right, without prior notice to the Customer, to invalidate the Gift Card without refund, request an alternative payment method, and cancel or restrict orders if there is suspicion that the Gift Card has been obtained or used fraudulently, illegally, or in violation of these Terms.

10 Governing Law and Jurisdiction
10.1 The Customer agrees that Japanese law shall be applicable to these Terms, notwithstanding the principles of conflict of laws. The Customer also agrees that the Tokyo District Court shall have additional jurisdiction over any disputes arising from the Gift Card.

11 Changes to Terms and Conditions
11.1 The Company may change all or part of these Terms by providing notice through updates on the Website. By purchasing or using the Gift Card, the Customer agrees to be bound by the revised Terms following the changes.

Tsuchiya Kaban Global Customer Support
Email: support-en@tsuchiya-kaban.com